Online Ordering and Payment Options
How long does it take to process my order?
We process all orders within 24 hours of receiving them, M-F. Weekend orders are processed on the first weekday after receipt.
When will I be billed for my order?
You will be billed when we receive your order.
What payment methods can I use to purchase my Sand + Fog products?
We accept all major credit cards, Apple Pay, Google Pay, Meta Pay and Shop Pay
Do you offer gift certificates?
Yes, we do. Click Here to go to the page to purchase a gift certificate. We offer them in $10, $25, $50, and $100 denominations.
Why is my promo code not working?
Most promo codes are associated with a limited time offer and may have expired. Another reason is that it may be a single use code. Promotions cannot be combined. If you have questions, please email firstname.lastname@example.org and we can help you figure it out.