What are your wicks made of?
Our wicks are 100% cotton, and burn clean.
How many wicks do your candles have?
12oz: 2 wicks. 21oz: 3 wicks. 34oz: 7 wicks.
Are Sand + Fog Candles made from soy wax? Do they contain paraffin or chemicals?
Our candles consist of a paraffin and palm wax blend. As with almost all scented candles, our fragrance contains both natural and synthetic ingredients. We adhere to the standards set by the International Fragrance Association (IFRA). We also follow the National Candle Association (NCA) for safety standards. Validated scientific studies show that all major candle waxes produce virtually identical combustion byproducts. No peer-reviewed scientific study has ever proven that candle wax emissions are harmful to human health.
Does Sand + Fog practice animal testing?
We do not test on animals, nor do we hire any 3rd parties to do animal testing for us. We do not intentionally use animal based products, but we cannot speak to the testing process of our raw ingredients.
Are Sand + Fog Candles all-natural?
In order to create candles that are safer for those with allergies, we use a mixture of natural and synthetic ingredients. All of our candles adhere to the International Fragrance Association’s standards.
Are Sand + Fog Candles Vegan?
We do not intentionally add any animal-derived products in our candles. We are not certified as a vegan facility.
Do Sand + Fog Candles contain zinc?
Our candles are free of lead and zinc.
Do Sand + Fog Candles contain Phthalates?
Phthalates are a broad group of chemicals. We do not use any of the potentially hazardous phthalates regulated by the CPSC.
Is the glass used for Sand + Fog Candles safe?
All of the glass used by Sand + Fog has passed rigorous 3rd party safety testing. Place on temperature safe surface away from other heat sources. To avoid glass cracking, do not burn the last 1/4” of wax in jar. Container will be hot when candle is lit. Do not expose candle to extreme temperatures.
Are scented candles safe?
The safety of scented candles is backed by decades of research which confirms safe use. Additionally, Sand + Fog Candles required extensive testing on our candles.
Are Sand + Fog Candles safe for those who are pregnant or trying to become pregnant?
All of our products are safe when used as directed. Specific medical questions or concerns you may have should be addressed to your medical provider.
Do Sand + Fog Candles trigger allergies or asthma?
Although millions of people regularly use scented candles without any negative effects, it is always possible that a particular fragrance may trigger a negative reaction in sensitive individuals. Those with known sensitivities to specific fragrances may want to avoid candles of those scents. In addition, consumers should remember to burn all candles in a well-ventilated area.
What are fragrance top notes?
Top notes are the most noticeable components in a blend. They often make up the initial impression of a fragrance.
What are fragrance middle notes?
Middle notes bring the top and base notes together. They are often referred to as the body of a scent. It’s the middle notes that are at the heart of a fragrance.
What are fragrance base notes?
The base notes make up the longest lasting materials and create the final impression of a fragrance.
What are fragrances families?
Fragrance families can be broken down into several main categories: floral, fresh & clean, fruity & vine sweet & spicy, warm & woody.
Floral Fragrances provide the comforting aroma of freshly picked blossoms. Some staples in this category include rose, jasmine and lavender.
Fresh & Clean Fragrances:
Fresh & Clean Fragrances capture the airy essence of a breeze. Can be aldehydic or metallic in nature, and are typically used to describe water or clean laundry. Herbal fragrances provide the impression of freshly crushed foliage and capture the essence of leaves, grasses and herbs.
Fruit & Vine Fragrances:
Fruit & Vine Fragrances can incorporate a broad range of familiar notes including juicy berries, tart citrus, tropical fruits and classic notes like apple, grape or pear...the possibilities here are endless.
Sweet & Spicy Fragrances:
Sweet & Spicy Fragrances are sweet, vanilla baked, nutty and edible types. They may also contain a sophisticated blend of spices such as cinnamon, nutmeg, ginger and clove.
Warm and Woody Fragrances:
Warm and Woody Fragrances employ facets such as cedar, oak, pine and sandalwood. Oriental warmth can also refer to animalic, amber and musk notes.
How long does it take for Sand + Fog to develop a fragrance?
The fragrance development typically takes anywhere between 24-36 months. During this time, fragrances are paneled among a select group of qualified consumers, tested for product stability, and reviewed for safety and compliance.
Shipping & Returns
Where do you ship to?
Shipping only within the United States, exclusive of US. Territories
Do you ship to P.O. Boxes?
No shipping to P.O. Boxes
How much is shipping?
Flat rate $7.99 shipping for orders $75 and under.
What is your return policy?
Contact our Customer Service Department at: email@example.com.
All of our candles go through a thorough QC and inspection process prior to shipping to ensure the best quality product. Please inspect your candles carefully before use. We will replace any broken items if there are damages that occurred during shipping. Photos of broken items will be required. All claims must be reported within 30 days of shipment.
Purchases made on www.sandandfoghome.com may be returned by the customer for any reason within 30 days of shipment if the product is unused, and in new and original condition.
Sand + Fog Candles does not cover return shipping costs or services. Refunds will be issued in the same form as the original payment within five business days of receiving the returned products.
RETURN SHIPPING ADDRESS:
attn. Sand + Fog
15785 Mountain Avenue - Chino CA 91708
Please include your name, address, Sand + Fog order number, email address and a note indicating the products) vou are returning and reason for your return.